Privacy Policy

Last updated: December 2024

1. Introduction

Culture Connect Africa ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email, phone, address)
• Organization or institutional affiliation
• Country of residence or interest
• Communication preferences
• Information provided in forms, surveys, or correspondence

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on our site
• Referring website information

3. Use of Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our website functionality
• Provide personalized content

3.1 Types of Cookies We Use

• Essential Cookies: Necessary for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

3.2 Cookie Consent

In compliance with cookie laws, we obtain your consent before storing non-essential cookies on your device. You can manage your cookie preferences through our cookie banner or your browser settings.

4. How We Use Your Information

We use collected information for the following purposes:

• Responding to your inquiries and providing requested services
• Sending newsletters and program updates (with your consent)
• Processing donations and partnership applications
• Improving our website and services
• Complying with legal obligations
• Facilitating volunteer and employment opportunities

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

• With your explicit consent
• With trusted service providers who assist in our operations
• When required by law or to protect our rights
• In connection with a business transfer or merger

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Restriction: Request restriction of processing
• Withdrawal: Withdraw consent at any time

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information promptly.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website with a new "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: info@cultureconnect.org.rw
• Phone: +250 789 866 607
• Address: Janu Road, Kinini, Muhanga, Rwanda

14. Cookie Management

You can manage cookies through your browser settings:

• Most browsers allow you to block or delete cookies
• You can set your browser to notify you when cookies are being sent
• Disabling cookies may affect website functionality